Last updated: 19 July 2026. This Privacy Policy is a general template and has not been reviewed by a lawyer. Please have it checked by a qualified professional before relying on it.
Who We Are
This Privacy Policy applies to mulchowkkitchen.com.au, operated by Mul Chowk Kitchen, a Nepalese restaurant with locations in Campsie, Sydney NSW and Mawson, Canberra ACT. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information including your name, email address, phone number, delivery address, and order or booking details when you:
- Place an online order for pickup, delivery or catering
- Make a table reservation or booking enquiry
- Contact us through our website contact form, phone, or email
- Subscribe to updates or promotions
- Leave a review or interact with us on social media
We also automatically collect limited technical information such as your IP address, browser type, device information and pages visited, through cookies and analytics tools, to help us understand how visitors use our site.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your food orders, reservations and catering requests
- Communicate with you about your order, booking or enquiry
- Improve our website, menu offerings and customer service
- Send you promotional updates, where you have opted in, which you can unsubscribe from at any time
- Comply with our legal obligations
Sharing Your Information
We do not sell your personal information. We may share limited information with trusted third parties who help us operate our business, such as our online ordering and reservation platform providers, payment processors, delivery partners, and website analytics or hosting providers. These providers only use your information to perform the services we ask of them.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and gather analytics about site usage. You can control or disable cookies through your browser settings, though this may affect some site functionality such as online ordering.
Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Access and Correction
You have the right to request access to, or correction of, the personal information we hold about you. If you would like to make such a request, or have any questions about how we handle your information, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party sites, including our online ordering platform, social media pages, and review sites. We are not responsible for the privacy practices of these external sites and encourage you to review their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Mul Chowk Kitchen Sydney – 66 Evaline St, Campsie NSW 2194 – (02) 9787 3769
Mul Chowk Kitchen Canberra – Shop 3 & 4, 118 Mawson Pl, Mawson ACT 2607 – (02) 9718 8773